Effective Date: 11/26/2024

Thank you for visiting Kalon Enterprise We are committed to providing you with a smooth shopping experience, and that includes a clear and concise shipping policy. Please read the following information regarding our shipping practices.

Shipping Locations

We currently ship to India. If you do not see your country listed, please contact us at kalonkart@gmail.com for assistance.

Processing Time

All orders are processed within 4-5 days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery.

Shipping Methods & Delivery Times

We offer the following shipping options:

Standard Shipping: 2-5 days

Delivery times are estimates and begin from the date of shipment, rather than the date of order. Actual delivery times may vary based on your location and shipping method selected.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected. We offer free shipping on orders over Rs 999 (* only for limited products) 

Tracking Your Order

Once your order has shipped, you will receive an email confirmation with a tracking number. You can track your order by clicking on the link provided in the email.

Issues with Your Order

If your order does not arrive within the estimated delivery time, please contact us at 

+91 9459392427. We will work with the shipping carrier to resolve any issues.

Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us within same day of delivery. We will assist you in resolving the issue and ensure you receive your order or a replacement.

Changes to This Policy

We may update our shipping policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Email: kalonkart@gmail.com

Phone: +91 9459392427

Address: K.C Complex, Nerna ,Raja Ka Talab, Kangra (H.P) ,Pincode – 176051

Thank you for choosing Kalon Enterprise We appreciate your business.